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(2) IT Technical Leader @Arsena Solusindo

I work at Arsena not long, only about 7 months (April 2009 till November 2009). Arsena is an IT consulting firm, and the majority of clients are engaged in telecommunications companies. I was assigned to the company's Natrindo Telephone Cellular (AXIS) and Telkomsel.

The main duties and responsibilities are:
  • Leading the System Admin (SA) team and ensuring monitoring, documenting, system administration and supporting application users for more than 100 servers with different variants of the operating system such as: Hp-UX, Solaris, IBM-AIX, and Linux.
  • Planning/Managing/Trouble Shooting/Tuning OS related issues.
  • Identification and resolution of system malfunctions.
  • Analyzing systems errors or anomalies, as well as OS performance issues and/or error messages, in order to ensure maximum uptime and service quality.
  • Working internally within the larger Technical Operations organization to test planned OS upgrades / modifications.
  • Formulating and implementing monitoring, policies, procedures and standards relating to OS management.
  • Responsible for installing the new patches that are implemented into the system.